Our Billing Process


This is a step–by–step guide of your total rehabilitative process from billing to your treatment to the communication between your therapist and doctor.

Once you have scheduled your appointment and given your insurance information to Horizon Rehabilitation and Sports Medicine, we will begin the process of verifying your physical, occupational, or speech therapy benefits with your insurance company. As a courtesy, we would be happy to share this information with you at any time during your care with us. Please note that insurance quotes are not a guarantee of payment.

Step 1: Your daily charge is sent by your therapist to our billing office.

Step 2: The billing office then submits these charges to your insurance company for reimbursement.

Step 3: Horizon generally receives payment within 30-60 days.

Step 4: Horizon will submit a bill to you after your insurance has paid or made a decision on services rendered (usually within 30-60 days).


Billing and Payment


As a courtesy, we will file directly with the insurance company for services rendered. Additionally, we will assist in obtaining payment from the insurance company. Should insurance payments be delayed, reduced or denied, we will expect payment from the patient. Please feel free to contact the Billing Center at (866) 679–1600 with questions regarding insurance coverage and benefits. For patient convenience, we accept cash, personal checks, money orders, Visa, Discover and MasterCard.


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Although it may take 30-60 days to receive a bill for your deductible and co-insurance, all co-pays are due at the time of service. We appreciate your understanding and cooperation. Please feel free to contact the Billing Center at (866) 679-1600 if you would like to receive a record of your charges prior to receiving your bill.